Real-Time Telemetry Control Center

Logistics Intelligence &
Analytics Dashboard

Total Shipments Tracked

148,920+18.4%

vs previous month

On-Time SLA Delivery

97.8%+2.3%

across 28,000+ pincodes

RTO Rate (Reduced)

6.2%-3.8%

Saved ₹14.2L in return freight

Avg Freight Cost / Order

₹64.50-12.1%

via AI carrier routing

Carrier SLA & Pincode Performance
Intelligence Matrix

Evaluate courier efficiency, zone delivery speed, and cost per kilogram in real-time to maximize delivery SLA compliance.

Courier Partner

SLA Success %

Avg Speed & Cost

RTO Risk Score

BD

BlueDart ExpressOptimal

Pan-India Priority Express Route

SLA Pass98.6%

1.2 Days avg speed

Freight: ₹52/kg avg

Low (1.8%)

DL

Delhivery Surface & AirOptimal

Pan-India Priority Express Route

SLA Pass95.4%

2.1 Days avg speed

Freight: ₹42/kg avg

Low (2.4%)

XB

XpressBees PriorityNormal

Pan-India Priority Express Route

SLA Pass92.1%

2.4 Days avg speed

Freight: ₹38/kg avg

Moderate (3.1%)

SF

Shadowfax ExpressNormal

Pan-India Priority Express Route

SLA Pass90.8%

2.8 Days avg speed

Freight: ₹35/kg avg

Moderate (3.9%)

DT

DTDC Air ExpressOptimal

Pan-India Priority Express Route

SLA Pass94.2%

1.9 Days avg speed

Freight: ₹48/kg avg

Low (2.1%)

Automated RTO & NDR Shield

Convert Failed Deliveries into
Completed Orders Automatically

ShipAgent’s AI NDR Telemetry engine detects delivery exceptions the second they occur, automatically engaging buyers via automated WhatsApp workflows to recover up to 88% of failed shipments.

87.8%NDR Recovery Success

₹18.4LMonthly RTO Losses Saved

Live NDR Recovery Telemetry

Active Automated Bot

01

Failed Delivery Trigger

12,450

Customer unavailable / address incomplete signal caught in real-time.

02

AI WhatsApp Verification

11,890 Verified

Automated WhatsApp bot verifies buyer intent & collects updated address/time.

03

Instant Carrier Re-attempt

10,940 Delivered

Corrected data pushed directly to courier rider app for same-day re-attempt.

Live Weight Discrepancy Audit Log

AI Auditor Active

Courier AClaimed: 2.8 KG • Actual: 1.2 KG

₹185 OverchargeAuto-Reclaimed

Courier BClaimed: 3.5 KG • Actual: 2.0 KG

₹240 OverchargeAuto-Reclaimed

Courier CClaimed: 1.9 KG • Actual: 1.0 KG

₹110 OverchargeAuto-Reclaimed

Total Monthly Overcharge Recovered₹3,42,800

Freight Billing & Weight Discrepancy Audit

Eliminate Courier Weight
Discrepancies & Overcharges

Couriers often overcharge up to 14% on shipping invoices due to incorrect volumetric weight measurements. ShipAgent’s automated weight discrepancy engine cross-references warehouse scanned weights against carrier invoices to auto-dispute and reclaim overcharges automatically.

Got Questions?

Analytics & Telemetry FAQ

All shipment telemetry data, tracking milestones, and carrier SLA metrics are updated in real-time with sub-second synchronization via webhooks directly integrated with courier APIs.

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