Logistics Aggregation, Humanized & Reimagined
We are logistics operators, financial strategists, and engineers building the most transparent, reliable delivery ecosystem for India's scaling e-commerce brands.
Restoring Trust in Logistics Infrastructure
"For scaling D2C brands in India, logistics shouldn't feel like a black box. Every seller deserves total ledger visibility, fair weight reconciliation, and real human support when shipments encounter non-delivery obstacles."
Ritvik Kochar & Tushar
Founding Team, ShipAgent
E-commerce in India has witnessed staggering expansion, taking direct-to-consumer brands into tier-2, tier-3, and remote pin codes. Yet behind this growth, merchants struggle with complex courier management.
ShipAgent was built to consolidate the entire logistics lifecycle. We bring rates, label production, AI address verification, WhatsApp buyer notifications, and fast COD remittance under one transparent roof.
Zero Opaque Fees
Clear weight audit records and zero unexpected margin cuts.
Human Support
Dedicated operational coordinators when delivery exceptions occur.
Fast Remittances
Next-day COD settlements so your working capital keeps flowing.
Meet Our Leadership
Steering ShipAgent with operational excellence, capital integrity, and an unyielding commitment to Indian D2C merchants.
Ritvik Kochar
Financial Strategy & Capital Efficiency
Pioneering financial strategy, seller remittance velocity, and capital efficiency. Ritvik leads ShipAgent's fiscal operations and transparent pricing architecture.
Tushar
Operations Excellence & Carrier Strategy
Architecting end-to-end operational networks, carrier partnerships, and NDR resolution workflows to ensure friction-free deliveries across 29,000+ pincodes.
What Guides Every Decision
Our engineering and operations culture is defined by fundamental commitments to Indian direct-to-consumer merchants.
Reliability First
Logistics powers e-commerce survival. We maintain a 99.9% platform uptime SLA, ensuring APIs, rate comparison engines, and webhook triggers execute flawlessly.
Radical Transparency
Zero hidden weight discrepancies or unannounced ledger penalties. We provide itemized shipping breakdowns and real-time COD settlement tracking.
Innovation Driven
Building AI-powered address correction tools and automated WhatsApp NDR recovery flows to eliminate manual operations work.
Seller-First DNA
We measure our success by merchant growth. Every feature, carrier integration, and dashboard view is shaped directly by direct seller feedback.
Key Milestones
From our founding vision to empowering hundreds of brands auditing thousands of weekly parcels.
Founding in Bangalore
ShipAgent was founded with a mission to solve fragmentations in the Indian ecommerce logistics ecosystem.
First Courier Partnerships
Successfully integrated our rate engine API with core networks like Delhivery, Blue Dart, and XpressBees.
10K Shipments Delivered
Reached our first major volume milestone, scaling support for direct-to-consumer merchants.
50+ Carrier Network Expansion
Expanded our integrations matrix to cover regional post offices, international courier fleets, and hyperlocals.
500+ Businesses Trust Us
Empowering half a thousand brands to compare, book, and auto-track logistics smoothly every day.
Ready to Experience Human-First E-commerce Logistics?
Connect your store in minutes to compare 50+ carrier rates, automate NDR verification, and enjoy 100% transparent COD settlements.