We are logistics operators, financial strategists, and engineers building the most transparent, reliable delivery ecosystem for India's scaling e-commerce brands.
"For scaling D2C brands in India, logistics shouldn't feel like a black box. Every seller deserves total ledger visibility, fair weight reconciliation, and real human support when shipments encounter non-delivery obstacles."
Founding Team, ShipAgent
E-commerce in India has witnessed staggering expansion, taking direct-to-consumer brands into tier-2, tier-3, and remote pin codes. Yet behind this growth, merchants struggle with complex courier management.
ShipAgent was built to consolidate the entire logistics lifecycle. We bring rates, label production, AI address verification, WhatsApp buyer notifications, and fast COD remittance under one transparent roof.
Clear weight audit records and zero unexpected margin cuts.
Dedicated operational coordinators when delivery exceptions occur.
Next-day COD settlements so your working capital keeps flowing.
Steering ShipAgent with operational excellence, capital integrity, and an unyielding commitment to Indian D2C merchants.
Financial Strategy & Capital Efficiency
Pioneering financial strategy, seller remittance velocity, and capital efficiency. Ritvik leads ShipAgent's fiscal operations and transparent pricing architecture.
Operations Excellence & Carrier Strategy
Architecting end-to-end operational networks, carrier partnerships, and NDR resolution workflows to ensure friction-free deliveries across 29,000+ pincodes.
Our engineering and operations culture is defined by fundamental commitments to Indian direct-to-consumer merchants.
Logistics powers e-commerce survival. We maintain a 99.9% platform uptime SLA, ensuring APIs, rate comparison engines, and webhook triggers execute flawlessly.
Zero hidden weight discrepancies or unannounced ledger penalties. We provide itemized shipping breakdowns and real-time COD settlement tracking.
Building AI-powered address correction tools and automated WhatsApp NDR recovery flows to eliminate manual operations work.
We measure our success by merchant growth. Every feature, carrier integration, and dashboard view is shaped directly by direct seller feedback.
From our founding vision to empowering hundreds of brands auditing thousands of weekly parcels.
ShipAgent was founded with a mission to solve fragmentations in the Indian ecommerce logistics ecosystem.
Successfully integrated our rate engine API with core networks like Delhivery, Blue Dart, and XpressBees.
Reached our first major volume milestone, scaling support for direct-to-consumer merchants.
Expanded our integrations matrix to cover regional post offices, international courier fleets, and hyperlocals.
Empowering half a thousand brands to compare, book, and auto-track logistics smoothly every day.
Connect your store in minutes to compare 50+ carrier rates, automate NDR verification, and enjoy 100% transparent COD settlements.
